Terms of Service

By creating an account or using ProSay in any way, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, do not use the service.

We may update these terms from time to time. We will notify you of material changes by email and by posting a notice on the website. Continued use after notice of a change constitutes acceptance.

ProSay is a guided document preparation platform that helps Connecticut residents prepare court forms for housing and family law matters. The service works by asking you structured questions about your legal situation and using your answers to populate standardized court form templates.

ProSay produces completed documents that you must review, sign, and file yourself. ProSay does not file documents on your behalf and does not appear in court on your behalf.

ProSay is not a law firm. ProSay does not provide legal advice. No attorney-client relationship is formed by using ProSay.

While ProSay was designed by a licensed Connecticut attorney and form templates are reviewed by a licensed Connecticut attorney, the service itself does not constitute the practice of law. The questions, instructions, and documents provided by ProSay are general legal information, not advice tailored to your specific legal situation.

ProSay prepares court documents for both contested and uncontested matters. Whatever your situation, ProSay prepares documents from the information and decisions you provide. It does not add facts you did not supply, evaluate your case, recommend a course of action, or tell you what to ask for.

The more that is at stake in your matter, the more you should consider consulting a licensed Connecticut attorney, whether to handle the matter for you or to review documents you prepare with ProSay before you file them. The Connecticut Bar Association lawyer referral service can be reached at (860) 223-4400.

By using ProSay, you agree to:

• ·Provide accurate and complete information in response to all questions. ProSay's documents are only as accurate as the information you provide.
• ·Review all generated documents carefully before signing or filing them.
• ·File documents yourself. ProSay does not file on your behalf.
• ·Comply with all applicable court rules and filing requirements in your jurisdiction.
• ·Pay any court filing fees, which are separate from and in addition to any ProSay fees.
• ·Not submit case information on behalf of another person without their authorization.

To use ProSay, you must create an account with a valid email address and password. You are responsible for maintaining the security of your account credentials. You agree to:

• ·Use a strong, unique password.
• ·Not share your login credentials with anyone.
• ·Notify us immediately at privacy@prosay.io if you believe your account has been compromised.
• ·Accept responsibility for all activity that occurs under your account.

ProSay may suspend or terminate accounts that show signs of unauthorized access or that violate these terms.

You may not use ProSay to:

• ·Prepare documents for another person without their knowledge and consent.
• ·Submit false or fraudulent information to any court.
• ·Circumvent or attempt to circumvent any access controls.
• ·Resell, redistribute, or commercially exploit ProSay's form templates.
• ·Attempt to reverse-engineer, scrape, or extract ProSay's proprietary content.
• ·Use the service for any unlawful purpose.

ProSay owns the platform. The ProSay platform, including its software, form templates, question flows, user interface, and design, is owned by Prosay, LLC and is protected by copyright and other intellectual property laws. You may not copy, modify, distribute, or create derivative works of any ProSay content without written permission.

You own your case data. The answers and information you submit are yours. ProSay does not claim ownership over your case data. You may delete your account and your data at any time from your account page. You may also request a copy of your data by emailing privacy@prosay.io. See our Privacy Policy for details.

Court form templates that are part of the public record of the Connecticut Judicial Branch are not owned by ProSay and are used in compliance with their public access terms.

ProSay charges to download the documents it prepares. The prices are on the pricing page.

• ·Fees are shown before you are charged.
• ·Payment is processed securely by Stripe.
• ·Payments are final. If a document can't be prepared after you pay, and preparing it again doesn't fix it, we refund you.
• ·We reserve the right to change pricing with 30 days' notice.

ProSay is provided “as is” and “as available” without warranties of any kind, express or implied. We do not warrant that:

• ·The service will be uninterrupted, error-free, or secure.
• ·Documents produced by ProSay are complete, accurate, or appropriate for your specific legal matter.
• ·Court filings prepared using ProSay will be accepted by any court.
• ·Legal outcomes will be favorable.

Court rules change. Form requirements change. ProSay makes reasonable efforts to keep templates current, but cannot guarantee that any specific document meets the requirements of any specific court on any specific date.

To the maximum extent permitted by Connecticut law, Prosay, LLC, its officers, employees, and agents shall not be liable for:

• ·Any indirect, incidental, special, consequential, or punitive damages.
• ·Loss of data, revenue, or legal rights.
• ·Adverse legal outcomes resulting from the use or non-use of ProSay.
• ·Errors or inaccuracies in generated documents.

ProSay's total liability to you for any claim arising from use of the service shall not exceed the amount you paid to ProSay in the 12 months preceding the claim, or $50, whichever is greater.

You agree to indemnify, defend, and hold harmless Prosay, LLC and its officers, employees, and agents from any claims, damages, liabilities, costs, or expenses (including reasonable attorney's fees) arising from your use of the service, your violation of these terms, or your submission of inaccurate information.

These Terms of Service are governed by and construed in accordance with the laws of the State of Connecticut, without regard to its conflict of law provisions. Any dispute arising from these terms or your use of ProSay shall be subject to the exclusive jurisdiction of the state and federal courts located in Hartford County, Connecticut.

Before initiating any formal legal proceeding, you agree to contact us at privacy@prosay.io and allow 30 days for us to attempt to resolve the dispute informally.

If the dispute cannot be resolved informally, it will be submitted to binding arbitration under the American Arbitration Association's Consumer Arbitration Rules. You waive the right to participate in a class action lawsuit or class-wide arbitration against ProSay.

Nothing in this section prevents you from seeking emergency injunctive relief or filing a small claims court action.

We may modify these terms at any time. We will notify you of material changes by email and by posting a notice on the website at least 30 days before the change takes effect. If you do not agree to the modified terms, you must stop using the service before the effective date.

You may delete your account at any time. We may suspend or terminate your access for violations of these terms, attempted fraud, or as required by law. Upon termination:

• ·Your access to the service will be revoked.
• ·When you delete your account, your data is deleted right away and can't be recovered, so download anything you want to keep first.
• ·Sections 3, 7, 9, 10, 11, 12, and 13 of these terms survive termination.

Questions about these terms:

ProSay Legal
privacy@prosay.io